keha88 Terms & Conditions

Definitions

In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context explicitly requires otherwise. These definitions apply throughout the entire document, including all schedules, policies, and supplementary rules published by keha88.

Account Registration & Eligibility

To access real-money products on the keha88 platform, you must register an account. The registration process requires you to provide accurate, current, and complete personal information. keha88 reserves the right to verify any information provided at registration or at any subsequent point during the account lifecycle.

The following eligibility conditions must be satisfied in full before and throughout your use of the keha88 platform:

• Minimum age: You must be at least 18 years of age. This requirement is absolute and admits no exceptions under any circumstance.
• Legal capacity: You must have the full legal capacity to enter into a binding contract under the laws of your country of residence.
• One account per person: You may hold only one registered account on the keha88 platform. Opening multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
• Accurate information: All details provided during registration — including your full legal name, date of birth, registered mobile number, and payment method details — must be truthful, accurate, and kept up to date. Providing false information is a material breach of these Terms.
• Own account only: You must register the account in your own name and for your own personal use. Registering an account on behalf of another person, or allowing a third party to use your account, is prohibited.
• Jurisdictional compliance: You are solely responsible for ensuring that accessing and using the keha88 platform is lawful in your jurisdiction of residence. keha88 does not represent or warrant that access to the platform is permitted in all countries or territories.
• Not self-excluded: You must not be subject to any existing self-exclusion or voluntary ban from gambling platforms at the time of registration or at any subsequent time during your use of the keha88 platform.

Account Security & Responsibility

You are solely responsible for maintaining the confidentiality of your keha88 account credentials, including your username, password, and any two-factor authentication details. keha88 will never ask you to share your password via any channel, including live chat, email, or telephone. Any request for your password purporting to come from keha88 should be treated as fraudulent and reported to support immediately.

• Password security: You must choose a strong, unique password for your keha88 account and must not reuse credentials from other online platforms. We recommend enabling two-factor authentication (2FA) via your registered Bangladeshi mobile number for an additional layer of security.
• Account access: All activity conducted through your keha88 account — including bets placed, deposits made, and withdrawals requested — is your sole responsibility. If you suspect that your account has been accessed by an unauthorised party, you must notify keha88 support at [email protected] without delay.
• Device security: Ensure that any device you use to access keha88 is adequately protected against malware, keyloggers, and unauthorised access. keha88 bears no liability for losses arising from inadequate device security on the Player's side.
• Session management: Always log out of your keha88 account when using a shared or public device. Do not save your keha88 credentials in browser auto-fill on any shared device. keha88 includes automatic session expiry after a configurable inactivity period as a protective measure.
• Suspicious activity reporting: keha88 logs all login attempts, including device type, approximate location, and Bangladesh Standard Time (BST, UTC+6) timestamp. You may review your login history in the account security settings. If you identify any unfamiliar login event, notify support immediately.
• Liability for shared access: If you knowingly or negligently allow another person to access your keha88 account, you accept full liability for any and all activity conducted during that access, including any losses incurred, any bets placed, or any bonuses claimed.

Deposits & Withdrawals

keha88 supports a range of deposit and withdrawal methods tailored for Bangladesh and South Asia. All financial transactions on the platform are processed in Bangladeshi Taka (BDT) or Indian Rupee (INR) depending on the account's designated currency. The following provisions govern all deposit and withdrawal activity on the keha88 platform.

• KYC requirement: Before any withdrawal is processed, keha88 may require the Player to complete identity verification (KYC). Accepted documents include a Bangladesh National Identity Card (NID) or a valid passport. Failure to provide satisfactory KYC documentation within the requested timeframe may result in a temporary hold on withdrawal requests.
• Own funds only: Players may only deposit funds that belong to them personally. The use of funds derived from criminal activity, the proceeds of fraud, or funds belonging to third parties is strictly prohibited and will be reported to relevant authorities where required.
• Currency conversion: If a Player deposits in a currency that differs from their account's designated currency, keha88 will apply the prevailing exchange rate at the time of the transaction. Exchange rates are displayed in the cashier at the time of deposit.
• Dormant account balances: An account is considered dormant after 12 consecutive months of inactivity (no login, no deposit, no bet). keha88 reserves the right to apply a monthly administrative fee of ৳50 to dormant accounts to cover maintenance costs, applied until the balance reaches zero. Players will be notified by email before fees commence.
• Chargebacks: Initiating a chargeback or payment reversal with your bank or payment provider without first contacting keha88 support is a breach of these Terms. Any account associated with a chargeback attempt will be immediately suspended pending investigation. Confirmed fraudulent chargebacks will be referred to the relevant legal authorities.

Betting & Gaming Rules

All bets and wagers placed through the keha88 platform are subject to the product-specific rules published in the relevant section of the platform (sports betting rules, casino game rules, and slot game rules). In the event of any conflict between product-specific rules and these general Terms & Conditions, the product-specific rules shall take precedence for the product in question. The following general provisions apply across all keha88 products.

• Bet confirmation: A bet is considered placed and binding only when keha88's systems have confirmed it and a bet reference number has been generated. Network errors or browser failures that prevent confirmation do not constitute a valid placed bet. It is the Player's responsibility to verify bet placement via their account bet history.
• Odds and pricing: Sports betting odds on keha88 are subject to change until a bet is formally confirmed. The odds applicable to a bet are those displayed at the exact moment of confirmation, not at the moment the Player began entering the bet. keha88 uses dynamic live odds that update in real time during in-play markets.
• Minimum and maximum stakes: Minimum and maximum bet limits apply to all markets and game types on the keha88 platform. These limits are displayed within each product section. keha88 reserves the right to adjust stake limits for individual accounts or markets at its discretion, particularly in response to unusual betting patterns.
• Void bets: keha88 reserves the right to void any bet where: (a) it was placed on an event that has been cancelled or abandoned; (b) the odds were published in error at a level materially different from the true market price; (c) the bet was placed after the official start time of the event in question; or (d) fraudulent activity is detected in connection with the bet. Voided bets are returned to the Player's balance in full.
• Cricket betting: Cricket markets at keha88 cover BPL, T20 World Cup, IPL, ODI, and Test series. In-play cricket markets are subject to delay. BPL and Bangladesh Tigers match markets are keha88's primary offering. Match-specific rules (e.g., minimum overs for match result validity in the event of rain interruption) are published within each market and form part of the betting contract.
• Casino games: Casino and slot games on the keha88 platform operate on independently audited random number generators (RNGs). keha88 does not manipulate game outcomes. Return-to-player (RTP) percentages for slot games are published in the game information section. By accessing casino products, Players acknowledge the inherent house edge and accept that all outcomes are governed solely by chance.
• System errors: In the event of a software malfunction, game error, or connectivity failure that results in an incorrect game outcome or an erroneously credited win, keha88 reserves the right to void the affected round or rounds and either restore the Player's balance to its pre-error state or, where winnings were correctly earned, honour them at the correct amount. keha88 is not liable for losses resulting from technical failures beyond its reasonable control.

Bonuses & Promotions

keha88 offers promotional bonuses to eligible Players from time to time, including welcome bonuses, deposit match bonuses, free bets, free spins, cashback offers, and seasonal promotions. Each promotion is governed by its own specific terms, which are published alongside the promotion on the keha88 platform. The following general bonus rules apply to all keha88 promotions unless a specific promotion's terms explicitly state otherwise.

• Eligibility: Bonuses are available to eligible Players as defined by the specific promotion. Unless otherwise stated, welcome bonuses are available to new Players making their first deposit only. Existing Players may qualify for reload bonuses and loyalty promotions as published on the promotions page.
• Wagering requirements: All bonuses at keha88 are subject to wagering requirements unless explicitly stated as "wagering-free." The default wagering requirement is 30x the bonus amount. Wagering requirements must be completed within 21 days of the bonus being credited. Bonuses not wagered within this window will expire automatically.
• Game contribution: Not all games on the keha88 platform contribute equally toward wagering requirements. Sports bets typically contribute 100%, slots 100%, live casino table games 10%, and certain game types 0%. Specific contribution percentages are published in the bonus terms for each promotion.
• Maximum bonus bet: While a bonus is active and its wagering requirement has not yet been met, the maximum permitted bet per round or per event is ৳500 (or INR equivalent) unless the specific promotion states a higher limit. Bets exceeding this limit placed with active bonus funds will be deemed void and will not count toward wagering requirements.
• Withdrawal during active bonus: If a Player requests a withdrawal while a bonus is active and wagering requirements have not been completed, keha88 reserves the right to remove the remaining bonus balance and any winnings generated from bonus funds prior to processing the withdrawal.
• Currency and region restrictions: Certain promotions may be restricted to Players with BDT-denominated accounts or to Players resident in specific regions. Eligibility criteria are stated in the promotion-specific terms.

Prohibited Conduct

Players using the keha88 platform must conduct themselves in good faith and in compliance with these Terms & Conditions at all times. The following actions are strictly prohibited. Any Player found to have engaged in prohibited conduct will be subject to immediate account suspension, forfeiture of balances and bonuses, and — where applicable — referral to law enforcement or regulatory authorities.

• Multiple accounts: Registering or operating more than one keha88 account, regardless of the email address, name, payment method, or device used.
• Identity fraud: Providing false identity information at registration or during KYC verification, including the use of another person's identity documents.
• Money laundering: Using the keha88 platform to launder funds derived from criminal activity, or using the deposit-and-withdrawal cycle to obscure the origin of funds. keha88 complies with applicable anti-money laundering (AML) obligations and reports suspicious activity as required.
• Collusion: Coordinating with other Players to gain an unfair advantage in any game, market, or promotion offered on the keha88 platform. This includes chip-dumping in poker-format games and systematic hedging of outcomes between accounts.
• Use of automated tools: Using bots, scripts, AI-assisted betting tools, arbitrage software, or any other automated system to place bets, process bonuses, or interact with the platform in a non-human manner.
• Match fixing and insider betting: Placing bets on any event the outcome of which has been manipulated, or on any event in which the Player holds non-public information that gives them an unfair advantage over the general market.
• Exploiting platform errors: Knowingly exploiting software bugs, pricing errors, miscalculated odds, or any other technical error to generate profit. Any winnings derived from such exploitation will be forfeited in full.
• Harassment: Threatening, abusing, or harassing keha88 support staff or other Players through any communication channel. keha88 maintains a zero-tolerance policy toward abusive conduct and will close accounts accordingly.
• Underage gambling: Allowing or facilitating the access of the keha88 platform by any person under the age of 18, whether by sharing account credentials or by any other means.

Account Suspension & Closure

keha88 reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, with or without prior notice, where it determines that these Terms & Conditions have been breached, or where it is required to do so for security, legal, or operational reasons. The following provisions govern account suspension and closure procedures.

• Balance on closure: Where keha88 closes an account for non-fraud reasons (e.g., upon a Player's voluntary request or at the end of a self-exclusion period), any remaining real-money balance will be returned to the Player's verified payment method within five business days, subject to KYC completion.
• Bonus forfeiture on closure: Bonus balances and any winnings derived from bonus funds that have not yet met their wagering requirements are forfeited upon account closure, regardless of the reason for closure.
• Self-exclusion: Players may activate self-exclusion at any time via the Responsible Gaming section of their account settings. Self-exclusion options range from a 24-hour cooling-off period to permanent account closure. For full details, visit the Responsible Gaming page.
• Right of appeal: If you believe your account has been suspended in error, you may submit a written appeal to [email protected]. keha88 will review all appeals within ten business days and communicate the outcome by email. The decision reached at the conclusion of the appeal process is final.

Limitation of Liability

To the maximum extent permitted by applicable law, keha88's total liability to any Player arising from or in connection with their use of the platform — whether in contract, tort, negligence, or otherwise — is limited to the total amount deposited by the Player in the 30-day period immediately preceding the event giving rise to the claim. The following limitations and exclusions apply.

• No warranty: The keha88 platform is provided on an "as available" basis. keha88 does not warrant that the platform will be free from interruptions, errors, or security vulnerabilities, or that it will be available at all times. Planned maintenance and emergency downtime may affect platform availability without prior notice.
• No liability for betting losses: keha88 bears no liability for any financial losses incurred by a Player as a result of bets placed on the platform, including losses resulting from the Player's own betting decisions, strategy, or misunderstanding of market rules.
• Internet and connectivity: keha88 is not responsible for losses or missed betting opportunities arising from the Player's internet connection failure, mobile network disruption, or device malfunction. This includes losses arising from disconnections during live betting or live casino sessions.
• Third-party content: The keha88 platform integrates game content from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe. keha88 is not liable for game errors, RNG disputes, or technical failures attributable to these third-party providers, though it will make reasonable efforts to assist Players in resolving such disputes.
• Indirect losses: keha88 expressly excludes liability for any indirect, incidental, consequential, or punitive losses, including loss of profit, loss of opportunity, loss of data, or reputational damage, howsoever arising from the Player's use of the platform.
• Force majeure: keha88 shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including natural disasters, government actions, power outages, cyberattacks, or telecommunications failures.

Amendments to These Terms

keha88 reserves the right to amend, update, or replace these Terms & Conditions at any time and without advance notice, except where applicable law requires a minimum notice period. Amendments become effective on the date published unless a later effective date is specified. The version of the Terms & Conditions that applies to your use of the platform is always the most recently published version, accessible at keha88.net/terms-conditions.

• Notification of material changes: Where a proposed amendment represents a material change to a Player's rights or obligations, keha88 will notify registered Players by email to their registered address at least seven days before the amendment takes effect. Players who do not wish to accept the revised terms must cease using the platform and contact support to request account closure prior to the effective date.
• Continued use as acceptance: Continued use of the keha88 platform after the effective date of any amendment constitutes the Player's full and unconditional acceptance of the revised Terms & Conditions. It is the Player's responsibility to review these Terms periodically to remain informed of any changes.
• Version history: keha88 maintains a record of previous versions of these Terms & Conditions. Players who require a copy of a prior version for reference may contact [email protected] with their request.
• Severability: If any provision of these Terms & Conditions is found by a competent authority to be invalid, unlawful, or unenforceable in any respect, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.
• Entire agreement: These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any product-specific rules published on the keha88 platform, constitute the entire agreement between keha88 and the Player and supersede all prior communications, representations, or agreements relating to the subject matter herein.
• Governing language: These Terms & Conditions are written and published in English. In the event of any ambiguity or inconsistency arising from a translation into any other language, the English-language version shall prevail in all respects.